Privacy policy

Last updated: October 25, 2026

Who we are

SeeTech Software Solutions (Registered in Oregon, USA · Registry No. 263600299), 7760 N Highway 101, Gleneden Beach, OR 97388, USA, is the business responsible for personal information collected through this website. You can reach us at info@seetech.tech.

What we collect

• Inquiry details — the name, company, email, phone number and message you submit through our contact form.
• Account details — if you create a client account: your name, email address, company and phone number.
• Billing records — the payment plans we set up with you, the payments you make (amount, date and the Stripe receipt), and the support hours we log for you.
• Payment card details — handled by our payment processor, Stripe. Your full card number and security code go directly to Stripe and never reach our systems. If you choose automatic payments, we keep only a reference to the saved card plus its brand, last four digits and expiry date, so we can show you which card will be charged.
• Sign-in data — the one-time codes we email you to sign in (stored only as a scrambled hash, and deleted once used or after 15 minutes).
• Invoicing data — if you use SeeTech Invoices: your business details and logo, and the invoices you create, including the names and contact details of the customers you bill.
• Correspondence — emails and call notes relating to your inquiry or project.
• Technical data — anonymous, aggregated analytics about how the site is used.

We do not knowingly collect personal information from anyone under 16, and we do not collect sensitive personal information as defined by California law.

Why we use it

We use your inquiry details to respond to you, to prepare proposals, and to deliver and support any work you engage us for. We use your account details and billing records to let you sign in, take the payments you have agreed to, and send you emails about them — sign-in codes, payment requests, receipts, reminders and notices about failed or upcoming payments. These emails are part of the service and are not marketing. We use technical data to understand how the site performs and to improve it. We do not use your information for automated decision-making or profiling.

SeeTech Invoices

When you use SeeTech Invoices, we store the invoices you create and show them to anyone you share the invoice link with. Your customers' details are processed on your behalf, only to create, display and send your invoices — you decide what to include and who to send it to, and you are responsible for having the right to share your customers' details with us for that purpose. When a customer opens an invoice link, we record that it was viewed, so you can see it. Invoice links are long and unguessable, but anyone who has a link can open that invoice, so share links only with the intended customer.

Automatic payments

When you pay on a payment plan, you may agree to have the plan's later payments charged automatically to the same card. Stripe saves the card for that purpose, and we charge it only for the payments listed when you agreed, at the amounts shown. You can turn automatic payments off at any time from your account or the payment page; we then stop using the saved card for that plan and send you payment links instead. See our payment terms for details.

How long we keep it

Inquiries that do not lead to work are deleted within 24 months. Client accounts and records relating to client projects and payments are kept for seven years after our last transaction with you, to meet contractual, accounting and tax obligations. Sign-in codes are deleted as soon as they are used, and after 15 minutes at the latest. Invoices you create with SeeTech Invoices are kept while your account is open, so you have a record of what you billed; drafts can be deleted at any time. You can ask us to close your account at any time; we will delete what we are not required to keep.

Who we share it with

We do not sell or share your personal information, and we have not sold or shared it in the preceding 12 months. We disclose it only to service providers who help us operate, each bound by a contract that limits them to performing services for us:

• Stripe, Inc. — processes card and bank payments, stores saved cards, and sends payment receipts. Stripe handles your payment details under its own privacy policy.
• Microsoft (Azure) — hosts this website and the database that holds client accounts, billing records, invoices and logos, and sends our account, payment and invoice emails.
• Namecheap — provides our business email inbox, which receives your replies and messages.

These providers may process information in the United States and other countries where they operate.

Your rights

We are a business registered in Oregon, USA, and US privacy laws apply to how we handle your information. Our engineering team works from Jamaica, so the Jamaica Data Protection Act may also apply to information they handle, and you may contact the Office of the Information Commissioner in Jamaica.

Depending on where you live, US state privacy laws — including the California Consumer Privacy Act as amended by the CPRA, and comparable laws in states such as Colorado, Connecticut, Texas and Virginia — give you the right to know what personal information we hold about you, to request a copy of it, to have it corrected, and to have it deleted. You have the right not to be discriminated against for exercising any of these rights.

Email info@seetech.tech to make a request and we will respond within 45 days, extending once by a further 45 days if we need more time and telling you why. We will verify your identity before acting on a request. An authorized agent may submit a request on your behalf with written permission. California residents who are unsatisfied with our response may contact the California Privacy Protection Agency.

Cookies and tracking

This site uses only what it needs to function. When you sign in to your client account, we set one strictly necessary cookie (st_session) that keeps you signed in for up to 30 days, and your browser remembers that you are signed in so the menu can show "My account". When you pay, Stripe's checkout page sets its own cookies to process the payment and prevent fraud. We do not use cookies for cross-context behavioral advertising, and we do not respond differently to Global Privacy Control signals because we have nothing to opt out of. If we add analytics or marketing cookies, we will list them here and honor opt-out preference signals.

Security

We apply access controls, encryption in transit, and least-privilege practices to the systems we run, and we require the same of our suppliers. Client accounts have no passwords to steal: you sign in with a one-time code sent to your email, and each code stops working after five wrong attempts.