All case studies

Education & training · 2023

Rescue and rebuild of a stalled membership platform

Took over an abandoned build, stabilized it for existing members, then replaced it module by module with zero downtime.

Client
Professional training provider
Engagement
16 weeks · 2 engineers
Services
Technical consultancy, Custom web applications

99.9%

Uptime through enrollment peaks

4 hrs → 6 min

Release time after CI

9,000

Member records migrated intact

The challenge

A previous supplier had left an unfinished platform with no tests, no documentation and a login that failed under load every enrollment period. Nine thousand members depended on it for certification records.

What we did

  • A two-week audit producing an honest risk register and a costed rescue plan
  • Stopped the bleeding first: fixed authentication, added monitoring and automated backups
  • Strangler-pattern replacement, shipping one module at a time behind feature flags
  • A full test suite and CI pipeline so releases stopped being an event
  • Documentation and a hand-over so the client is never locked to one supplier again

Tell us what you are trying to build

Bring the problem, not a specification. We will tell you honestly whether custom software is the answer, what it is likely to cost, and how long it will take.

No obligation, no sales script — a 30-minute call to work out whether we can help.